Privacy Policy for Clutch Supply Chain
Clutch Supply Chain (referred to as "our site," "we," "us," or "our online platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and process your data when you interact with our services related to logistics, transportation, and supply chain management. By using our site, you agree to the collection and use of information in accordance with this policy. Our company address is 1716 Capitol Ave Suite 100, Cheyenne, WY, 82001. Our phone number is +1 (307) 546-9809.
1. Information We Collect
We collect various types of information to provide and improve our supply chain and logistics services to you.
- Personal Data Provided by You: This includes information such as your name, company name, address, email address, phone number, and other contact details when you register for an account, subscribe to our services, request a quote, or communicate with us. For financial transactions related to our logistics services, we may collect billing information, though actual payment processing is typically handled by third-party processors.
- Logistics and Transactional Data: Information related to your freight, shipments, routes, delivery times, customs documentation, and other details necessary for the execution of our supply chain and transportation services.
- Usage Data: We automatically collect information on how our services are accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Clutch Supply Chain uses the collected data for various purposes related to our logistics and supply chain operations:
- To provide and maintain our supply chain and logistics services.
- To process your freight, manage transportation, and fulfill contractual obligations.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support and respond to your inquiries.
- To monitor the usage of our service and improve our website and offerings.
- To detect, prevent, and address technical issues or fraudulent activities.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
3. Legal Basis for Processing (GDPR)
For individuals residing in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:
- We need to perform a contract with you (e.g., to deliver logistics services).
- You have given us permission to do so.
- The processing is in our legitimate interests and it's not overridden by your rights.
- To comply with the law.
4. Disclosure of Your Information
We may disclose your personal information in certain situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., carriers, customs brokers, IT service providers), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Clutch Supply Chain is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
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Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Clutch Supply Chain
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
5. Security of Data
The security of your data is paramount to us. We strive to use commercially acceptable means to protect your Personal Data, employing appropriate technical and organizational measures to ensure a level of security appropriate to the risk. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.
6. Data Retention
Clutch Supply Chain will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes.
7. Your Data Protection Rights
Depending on your location, particularly if you are in the EEA, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The Right to Access: You have the right to request copies of your Personal Data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: You also have the right to withdraw your consent at any time where Clutch Supply Chain relied on your consent to process your personal information.
To exercise any of these rights, please contact us at our company address: 1716 Capitol Ave Suite 100, Cheyenne, WY, 82001, or call us at +1 (307) 546-9809. We will respond to your request within one month.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our online platform does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: 1716 Capitol Ave Suite 100, Cheyenne, WY, 82001
- By phone number: +1 (307) 546-9809